Choosing a visitor management system for your Singapore business? We compared the four main options — including ourselves — on the features that actually matter: identity verification, setup time, pricing, and Singpass support.
Independent comparison · Last updated July 2026
A visitor management system (VMS) is software that digitally tracks who enters and leaves a physical location — an office building, co-working space, clinic, construction site, or event venue. It replaces paper sign-in sheets with digital check-in, giving businesses accurate records, real-time visibility, and a better experience for visitors. In Singapore, some VMS platforms integrate with Singpass to add government-verified identity to the check-in flow.
Four visitor management systems available in Singapore, compared on the dimensions that matter.
| Feature | SingVMS | Keydence | HashMicro | VMSSingapore.com |
|---|---|---|---|---|
| Singpass check-in | Yes — built-in, government-verified | No | No | No |
| Identity verification | Government-verified via Singpass | Self-declared | Self-declared | Self-declared |
| Setup time | Minutes (QR code, no hardware) | Days to weeks (hardware + config) | Weeks (enterprise setup) | Days (tablet setup) |
| Free plan | Yes — 50 check-ins/month | No | No | No (demo only) |
| Pricing model | Free tier + plans from S$29/mo | Subscription (from ~S$50/mo) | Quote-based (enterprise) | Subscription |
| Hardware required | None (visitors use own phone) | Tablet or kiosk | Tablet or kiosk | Tablet |
| API / webhooks | REST API + webhooks | Limited API | API available | No API |
| Multi-location | Yes | Yes | Yes | Limited |
| PDPA compliance | Built-in consent via Singpass flow | Manual consent forms | Manual consent forms | Manual consent forms |
| Visitor experience | Scan QR, tap Singpass (seconds) | Type on tablet (30-60s) | Type on tablet (30-60s) | Type on tablet (30-60s) |
| Data accuracy | Government-verified | Self-declared (unverified) | Self-declared (unverified) | Self-declared (unverified) |
| Target market | SME to enterprise, any industry | Mid-market offices | Enterprise / ERP users | SME offices |
Most visitor management systems in Singapore have the same fundamental problem: they record whatever the visitor types. There is no verification. A visitor can write "Mickey Mouse" and your VMS will log it without question.
SingVMS is the only visitor management system in Singapore that uses Singpass — the national digital identity used by over 4 million people — to verify every check-in. When a visitor scans the QR code and authenticates with Singpass, the identity that lands in your dashboard came from the government, not from the visitor's keyboard.
This matters for compliance (auditable records), safety (know who's actually in your building), and efficiency (no typing, no forms, no manual ID checks).
If you need to know who's actually in your building — not just who claims to be — you need Singpass-powered check-in. Only SingVMS offers this.
Traditional VMS platforms require tablets or kiosks at every entrance. SingVMS works with a QR code — visitors use their own phones. No hardware to buy, maintain, or replace.
SingVMS is the only platform with a free tier. Other platforms start at S$50/month or require enterprise quotes. If you're testing visitor management for the first time, starting free makes more sense than committing to a subscription.
It depends on what you need. If you need government-verified identity on every check-in, SingVMS is the only platform in Singapore with built-in Singpass integration. For standard self-declared check-in with tablet-based workflows, Keydence and VMSSingapore.com are established options. HashMicro is suited to enterprises already using their ERP suite.
SingVMS is currently the only visitor management system in Singapore with native Singpass integration. Other platforms rely on self-declared forms where visitors type their own information without verification.
Prices range from free (SingVMS's free tier with 50 check-ins/month) and paid plans from S$29/month, to S$50+/month for other subscription platforms, to custom enterprise quotes for platforms like HashMicro. Hardware costs (tablets, kiosks) add to the total for platforms that require them.
There is no general legal requirement to use a VMS, but several regulations create practical need. Workplace Safety and Health regulations require knowing who is on-site. PDPA requires managing personal data responsibly. Some industries (construction, healthcare) have specific access control requirements. A VMS helps meet these obligations.
Yes. Most visitor management systems in Singapore operate without Singpass, using self-declared digital forms. The trade-off is that visitor identity is unverified. SingVMS offers both: Singpass-verified check-in for users with Singpass, and a manual fallback for foreign visitors.
A visitor management system tracks who visits your premises and when. An access control system controls physical entry (keycards, biometrics, turnstiles). They complement each other: the VMS handles visitor registration and identity, while access control handles physical barriers. SingVMS focuses on the visitor management side.
Free to start. 50 verified check-ins included. No hardware needed.