Gyms and clubs run on trust in who's on the floor: the right person, the right age, the right rate. SingVMS confirms each member's identity, age, and residency through Singpass, so onboarding is real, pass-back is visible, and 18+ areas stay 18+. No more IC photocopies at the counter.
50 free check-ins included. No credit card required.
Singpass member verification confirms who a gym or club member actually is, using Singapore's national digital identity. At sign-up it prefills a verified name, a masked NRIC, and the two facts most gyms guess at: age and residential status. On entry it can bind each check-in to a real identity instead of a shareable card. The member taps Singpass, and you get a record you can stand behind.
Membership sign-up still runs on an IC photocopy and a form. The door runs on a fob or a card that anyone can borrow. Age for a combat class or a sauna is judged by looking at someone. Resident rates come down to which IC colour a staff member thinks they saw. None of it is verified, and the IC photocopy on file is exactly the collection PDPC guidance now restricts.
The PDPC has restricted collecting full NRIC numbers by default since 2019, and from 31 December 2026 organisations must also stop using the NRIC as an authentication factor, with enforcement stepping up from 1 January 2027. Photocopying an IC at gym sign-up falls squarely inside that.
One flow for the front desk, one for the member. Both take seconds.
Create your account with an email. No credit card, no GovTech paperwork.
Add each location with its minimum age and resident vs foreigner rate tiers.
Place it at the counter for onboarding, or at the turnstile for entry.
Every check-in shows a verified identity, age band, and residency on your dashboard.
Any phone camera opens the check-in page. No app to install.
Authenticate with biometrics. Name, age, and residency are pulled automatically.
Their record is confirmed against your age and rate rules in seconds.
A membership card proves someone holds a card. Singpass proves who they are, how old they are, and whether the resident rate applies.
Prefill the membership record from MyInfo: verified name, masked NRIC, date of birth, contact. No IC photocopy, no typos, no fake details on the sign-up form.
Each check-in is bound to a real identity, not a fob. When one membership shows two different verified people, you see it instead of quietly losing the revenue.
A verified date of birth blocks under-age sign-ups and entries to 18+ classes, combat training, saunas, and spa areas. No guessing, no awkward ID request at the door.
Verified residential status applies the Citizen, PR, or foreigner tier from the same records the government uses. No IC-colour guesswork, no rate disputes.
Guests and buddy passes check in with Singpass, tied to a real identity. Cap repeat use to stop one person cycling through free trials under different names.
Consent is built into the Singpass flow, the full NRIC is never stored, and only the fields you configure are collected. Retire the photocopier at the counter.
We handle the Singpass and MyInfo integration. You get government-verified fields, mapped to the decisions a gym or club has to make.
Anywhere membership, age, or resident rates decide who gets on the floor.
Verified onboarding across every branch, with pass-back made visible on one dashboard. Kill shared-fob leakage that quietly drains membership revenue.
A fast, modern check-in that looks the part for a premium brand. Verify class members without a clipboard or an ID request at the door.
Confirm each member and guest is who they claim to be. Verified guest passes keep the club exclusive without slowing arrivals.
Apply resident and foreigner rates from verified residential status, not an IC glance. Clean records for facilities that report on usage.
Gate 18+ classes on a verified date of birth, and tie liability waivers to a confirmed identity instead of a signature on an unverified form.
With no one at the door, the fob is the only control, and fobs get shared. Bind entry to a Singpass identity so access means the actual member.
A 17-year-old signs up for an adults-only boxing class. On the old form, nobody catches it: the field says whatever they type, and the coach assumes reception checked. With SingVMS, the member taps Singpass, MyInfo returns a verified date of birth, and because the class minimum is set to 18, the sign-up is blocked before payment. The same flow does two more jobs in one tap. A returning member scans in and the check-in is logged against their real identity, so when the same membership is used by a friend the following week, a second verified name appears on the account and the pass-back shows up in your dashboard. And when a member on an Employment Pass registers, their non-resident status is confirmed from MyInfo, so the foreigner rate is applied automatically rather than argued over at the counter.
How verified member management compares to the two ways gyms run today.
| Dimension | Manual door check | Membership card / fob | Singpass VMS (SingVMS) |
|---|---|---|---|
| Identity check | Staff eyeball an IC or membership card. | None. The card or fob is the identity. | Government-verified via Singpass. |
| Age verification | Guessed from appearance. | Not checked on entry. | Verified date of birth from MyInfo. |
| Membership pass-back | Easy. Any card holder gets in. | Rampant. Fobs are shared freely. | Each entry is bound to a real identity. |
| Resident vs foreigner rate | Staff read the IC colour. | Self-declared at sign-up. | Verified residential status from MyInfo. |
| Guest / day passes | Blank name on a paper slip. | Untracked temporary code. | Verified identity, usage capped. |
| PDPA position | IC photocopies on file. Restricted. | Varies by system. | No full NRIC stored. Consent built in. |
| Setup | Instant, but unverified. | Hardware and cards to issue. | Minutes. Print a QR code. |
Common questions about verifying members, ages, and rates with Singpass.
Every check-in is tied to a government-verified identity, not to a card or fob that anyone can hand over. When a membership is used by two different people, your dashboard shows two different verified identities against the same account, so pass-back becomes visible instead of invisible. You decide when it applies: a Singpass check-in on entry, at first visit only, or as random spot-checks.
Yes. Singpass returns a verified date of birth from MyInfo, so age is confirmed from government records rather than a self-declared form. You set a minimum age per location, class, or facility, and anyone under it is blocked at sign-up or check-in. That covers combat and heavy-strength classes, saunas and spa areas, and any facility you restrict to adults.
Singpass returns a verified residential status (Citizen, PR, or foreigner) through MyInfo. Instead of a staff member reading a pink or blue IC, the resident rate is confirmed from the same source the government uses. Members on a non-resident status are flagged automatically, so the right tier is applied without a manual check or an awkward conversation at the counter.
Tourists and new arrivals who don't have Singpass use a manual check-in form with their passport details. These entries are clearly marked as unverified on your dashboard, so you always know which members and guests are Singpass-verified and which are self-declared. Most PRs and long-term pass holders already have Singpass, so the fallback is the exception, not the rule.
The full NRIC is never stored. Only a masked NRIC (e.g. S****567A) is kept for display, plus a secure hash to recognise repeat members. Consent is built into the Singpass flow, and only the data you configure is collected. This replaces the IC photocopy at membership sign-up, which PDPC guidance restricts, with a compliant verified record.
Yes. A guest scans your QR code and checks in with Singpass, so a day pass or buddy pass is tied to a real person instead of a blank name on a paper slip. You can cap how often the same identity uses a guest pass, which closes the loophole of one person cycling through free trials or repeat guest visits under different names.
You choose. Verify once at onboarding to prefill the membership record and confirm age and residency, then keep your existing access system for daily entry. Or require a Singpass check-in on every visit for identity-bound entry, which is the strongest control against pass-back at unstaffed and 24-hour gyms.
Minutes. You register an account, add your location with its age and rate rules, and print a QR code. SingVMS is already a registered Singpass relying party, so you don't apply to GovTech or build any integration yourself. Start with 50 free verified check-ins and no credit card.
Set up your first location in minutes. 50 free verified check-ins, no credit card.